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Standard UK Delivery

Products that require printed can take up to 7 working days. When you order we will contact you within 1 business day to confirm receipt and give an ETA for finished work. Once printed we send all products by either Royal Mail or TNT. Depending on weight, size and quantity we will use one of these services. On Checkout you may have a few options available depending on what products/services you have ordered.

 

How long will my order take?

We aim to get all orders printed and ready to send within 7 working days or longer depending on the quantity and complexity of your order. Delivery after this point is out of our control but typically Royal Mail first class delivery will take approximately 1-2 days and TNT is 24hrs. We can turn some jobs around with 24hours when we contact you let us know if you need sooner and we will try our best to meet your time frame.

 

What to do if your items has not arrived?

Royal Mail normally deliver all First Class post within 1-2 working days and TNT is 24hrs. You will be emailed a tracking number when order is despatched. If the TNT cannot get a signature for delivery they will card you with details of the local branch to contact.

 

What are your cut off points for delivery?

If your item is a stock blank item e.g. A frame, snap frame, etc order before 5pm Monday-Thursday, we aim to dispatch within 48 hours of taking your order. Orders over the weekend are generally despatched on Tuesday.

 

My product has arrived damaged what do I do?

Always CHECK THE PARCEL before signing once signed you have agreed the parcel has arrived in good condition. If after signing you notice damage you must contact us immediately. We cannot make a claim against the delivery companies after 48hrs if parcel(s) have been signed for.